How we recover your data
With professional lab equipment, years worth of experience and exclusive NQLD recovery methods, your data is in safe hands
Does your data need recovering? The first thing you need to do is STOP using the device and turn the power off.
Our tools & equipment
We have a well-equipped lab, with a clean work bench and tools from market leading research companies such as ACE Lab's PC-3000, DeepSpar and DFL. Many of our tools and procedures are designed and built in house and are not available outside of our lab.
We can perform chip-off recovery - we remove the memory chips and read them with specialised equipment.
Contact our team
Just visit this page, and get in touch
Send your device
You will receive postal instructions
We diagnose the fault
Our lab-grade technology will pinpoint the issue
We will discuss with you the recovery options
Data recovery takes place
Using exclusive techniques, we will recover your data
You get your files!
You will be able to download your files or receive a USB drive in the post
How much will it cost?
When assessing if data is retrievable from a device we operate mostly on a no-fix-no-charge policy, with free quotes. In some cases a device may need to be partially repaired before we can assess if the data is retrievable, when this occurs there may be a fee applied. All fees will be communicated and agreed upon before any work commences.
The final cost of a recovery job will depend on many factors. These factors could include:
- The amount of time spent recovering data
- The amount of time your device spent in our image extraction machines
- The cost of spare parts required to recover data
- The type of device
- and the urgency of a job
A small job may cost around $100, while a typical HDD with a physical problem could range in cost from $300 to $700.
How long will it take?
Time taken to recover data can vary. If hardware is intact and we are dealing with a logical problem then it may only take a couple of hours to recover your data. If we need to use chip-off technology and decryption data sets the task can take many days or weeks. A forensic report can often take a week.
The technical stuff
Common interfaces we are tooled up for include SATA, IDE, SAS, SD, SCSI, Fibre Channel, USB, Serial and many others. Common file systems includes NTFS - Windows, HFS-Apple, FAT12/16/32/ext, NTFS5, UFS1/UFS2, BSD, Solaris, Ext2/3/4 FS Linux, Canon EOS and other camera systems.
We recover data internationally! No matter where you're situated, we can recover your data. Just send us an email and we will be in touch.